Testimonials

The finest compliment that we can receive

When we had decided to transfer our UK pensions to New Zealand it was difficult to find out the costs involved in transferring them and what the implications were to us relating to the changing regulations in the UK.

We chose Lyfords to help us with transferring our pensions because they provided clear advice that enabled us to make an informed decision on the value to us of transferring our UK pensions.

Lyfords stood out from the other pension providers because their experience was obvious which was reflected in their clear and valuable advice.

We now know exactly where our wealth is located and feel we have far better control over it for our future benefit.

What we like most about Lyfords is the clear communication on the process involved and progress along the way. We found Lyfords to be very easy to deal with and they made the entire transfer process worry free.

M and S Fryer

Having made the decision to remain in New Zealand for the rest of our lives we embarked on what we thought would be a long and tedious journey of transferring our pensions filled with denials, dishonesty and red tape. A “Google” search came up with Lyford’s web page. It was full of information, not only about their services but also the lives of those who ran the Company, which I liked.

I did look in to some of the larger pension transfer companies, wondering if they would be a “safer” bet but kept returning to Lyfords’ webpage and decided that I felt happier with a smaller company rather than a larger one, where I may get lost in they system or possibly have inadequately trained staff moving my life savings across to the other side of the world. And what a perfect decision I made!

From the onset, Alison, her husband and their devoted staff filled my emailing system with information. Information about new tax changes which I knew nothing about and advice on what I should do. Forms were emailed and completed (by this stage my husband had also decided to transfer his pension). It all seemed a little too easy. I was regularly contacted and updated (mainly about delays at the UK end)… but our pensions seemed to arrive in no time at all… and were placed safely in the hands of a QROPS pension fund. It was great to have Richard on site to give all the information we needed regarding our investment choices.

We both now feel passionately about others transferring their pensions so that they too can relax safe in the knowledge that their retirement in their chosen home country will be a prosperous one! I have and will continue to recommend Lyfords to others. Friends and colleagues who have used their services have been as equally amazed with their professionalism, friendliness and willingness to answer questions… at any time of the day!

A Lawson

Prior to working with Lyfords I didn’t have a realistic financial plan for my future. I have a professional career and I wanted a professional financial adviser to advise me.

Qualifications and experience of an adviser were important to me and advisers at Lyfords are both highly qualified and experienced.

With Lyfords I got my savings plan underway and have just managed to buy a house through Kiwsaver – just in time before the LVR changes came in!

What I like most about Lyfords is the personalised friendly service with tailored advice specifically to my needs.

I have recommended Lyfords to others because they are good at keeping in touch and keeping me up to date on financial matters as well as making sure I have the right insurance. They are my one stop financial advisory firm.

Charlotte Stephens

In September I had another holiday in Bali but while there I had a stroke, something I would suggest you avoid if you can.

I spent 3 days in a hospital in Bali before I was flown to Singapore, with a medical team to look after me. I was admitted to the Raffles Hospital where I spent 7 days.  My partner, daughter and I were flown back to New Zealand, though my poor daughter, after flying up to Singapore to see me and sort out everything, got a seat in cattle class, while my partner and I were in business class at the expense of Southern Cross Travel Insurance. Don’t leave home without it is all I can say, I would hate to say what the cost of a Lear jet and medical team would cost.

I spent 7 weeks at Porirua hospital learning how to walk again as well as getting the use out my left hand, which is still not right, but they time is a great healer. I being the non-patient man I am don’t have the time to sit around awaiting this all to change.  There are some things I used to be able to sort out but currently this isn’t one of them.

So how am I now? I can walk without a crutch, I am not going to break any speed records, but I get there.  Driving is something that needs to be accessed.

Tiredness is the big hassle with this brain injury, the so called reconnection and learning all the skills again just floors me at times. I describe it as a car battery going flat, one minute you are ok, the next you can’t be cranked over, referring to the car battery. So life is quite different and people, like doctors and rehab specialists, say it could take 2 years to recover back to whatever, but I am working on changing that time frame. I have things to do and places to be is another way of putting it.

 I have no idea when or if I will ever be able to return to work and am grateful for both the income protection and trauma insurance that my adviser Alison Renfrew had arranged for me.  Six months of income protection was paid in advance along with the trauma claim within two weeks of my accident.  It made a huge difference to know that I didn’t have any financial worries.  If I cannot return to work I will be paid a benefit until I’m 65.

Mike Rowe, Fielding

I was feeling dissatisfied with my financial position because I felt that I did not have a good overview of my position nor was my position being monitored by an expert … Alison and her company provide me with a range of information from a very informative website to prompt face to face meetings.

I have every confidence that Alison and Lyfords will continue to meet my need for independent high financial advice, be transparent in their dealings with me, and be professional in their approach to their work, which is helping me meet my financial goals.

Julie C

Thanks for the financial update. As we get older it gets more difficult to keep up with, let alone, understand what’s going on in the financial world, and we take comfort in the fact that you are able to keep up with the play keep our interests in view. We do appreciate receiving your updates.
Trevor Brieseman

Two years ago we entrusted our retirement financial monies to Lyfords. During this time we have seen our funds increase with steady return growths.

The team at Lyfords are very approachable, sincere family people who care about how they invest money for the best returns for their clients. It is also important to us that when they are away on well earned holidays they have efficient backup personnel if needed.

During these harder financial times we are very fortunate to have Lyfords caring for our hard earned savings.

S Reynolds & R Walker

I needed advice when I wanted to move my pension. I found a lot of companies were eager to help, too eager, but not really wanting to cover the many issues that I would need to understand before making the decision.

With Lyfords it was a no high pressure sales pitch and each year they followed up to check if I was ready and went through the pros and cons of it all time and time again.

By choosing Lyfords I felt more comfortable about making the transfer without regrets.

What I like most about Lyfords is the communication. I am confident that now that my pensions have been transferred if I need to look at different options or investments in the future I can get an informed and unbiased opinion from them.

P Rowe

I first learned of Alison Renfrew several years ago when she was being interviewed by the National Radio on Financial Planning.  I was so impressed of her knowledge and selfless approach to helping people to meet their goals.  I had been sceptical of Financial Advisers because I had a belief that they did not offer a service that is in the best interests of the client.  However I realised after hearing Alison, that there are professionals in our community that do act in our best interests.

Recently I had the pleasure of meeting Alison and everything I believed of her was correct.  She displays a high level of integrity, trust and honesty. She is transparent when speaking about the services she offers and giving financial advice, which helped me feel relaxed and that I was in good hands.  Not only has Alison been generous in her time with helping our family, she has also given financial advice to my son of 24 years of age.  He now has adequate insurance that fully covers him should anything adverse happen.

Young people are not always aware of what they need to protect themselves and to build their future.  This is where Alison has the expertise to guide and give direction.  I would recommend anyone that is looking for financial planning advice especially young adults to contact Alison.

J Govind

From the moment I met Alison and Richard Renfrew I felt confident that my financial problems and future wealth would be well taken care of. At the age of 26 I realised that I did not have much to show in comparison to how much money I earned, and thought perhaps it was time to sort out my financial situation. Alison and Richard have shown me how putting a little bit aside now can make all the difference to the kind of lifestyle I wish to lead in the future”

Gavin S

After a 4 year legal battle to secure a matrimonial settlement …. of the reputable firms spoken to with a promise of information to be sent, I was most impressed with the speed and professional service provided by Lyfords. From my first meeting with Alison Renfrew I felt I would be taken seriously and would not be just another number.

The financial plan was presented within a very short time frame and I continue to be impressed by the professionalism and precision of its content. Richard and Alison Renfrew are to be applauded on their attention to detail, their availability to clients (there is no chain of command) and their ongoing willingness to inform, educate and advise in a non-judgmental manner.

Janine H

I ‘m so glad I decided to get a financial plan done, and particularly to have been helped by Alison. She doesn’t use superfluous and off putting jargon, but neither did she talk down to me at any stage. She has nudged me towards several ideas, but never forced me – something which was very important to me personally. I was also impressed with how thoroughly she has analysed the different areas such as insurance, saving for concrete goals, a will, retirement, mortgage repayments, the different types of investments, and taxation
Martin B

Lyfords have made, what appeared to me to be, a very complex process – very straight forward. My UK pension was transferred with a minimum of fuss, with Lyfords providing all the support and advice that I needed to reach this outcome as quickly as possible. Thanks,
Scot Fordham

We had heard that there was new legislation coming in regarding transferring pensions from the UK, so we contacted Lyford’s and they very quickly summed up what was happening and how it might affect us. With this advice we decided to continue on with the process and with their help and knowledge we navigated the sometimes tricky process.

I had contacted several asset managers but went with Lyford’s as they were so transparent and knowledgeable and just worked really hard for us and with us to get the best result.

Our particular offshore pension scheme threw a few curveballs along the way but Lyford’s were unfazed throughout, and I believe if it wasn’t for this I probably would have given up long before completing the transfer.

I can’t recommend Lyford’s highly enough and if you are thinking about transferring your pension or are just after some advice regarding anything financial, just get in touch.

Simon Wade

… one of the reasons we enjoy you so much – it is a serious business but you don’t make it ‘heavy’.
Sandra Blake

We’ve just had Katie’s quarterly statement from our new superannuation fund manager in NZ and despite it only having been started less than two months ago it has already accrued a healthy little amount of interest.

When it was in the UK, they NEVER told you anything about how much money it had made…only the Prudential did that and then only once a year!!

I genuinely feel that we are making more interest in NZ and it’s nice to be regularly informed as to the performance of the policies.

Thanks for your recommendations Alison.

Katie and Steven Pass

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